If you are logged into office.com on Safari browser on a Mac and are trying to create a new Microsoft 365 Online Excel Sheet and you get an error "Unable to open your workbook" as below,
Unable to open your workbook
We created your workbook, but are unable to open it. Please copy the following link and
open it in a web browser.
Correlation ID: e4cf1aac-9968-4144-835e-1c7affcb36c6
Reason for this error:
If you look closely at the address bar on the Safari browser, you will see that there is a message "Pop-up Window Blocked". So the reason for this error is that Office.com is trying to open the Spreadsheet on a new tab but it is blocked.
Fix/Solution:
The fix is quite simple, just click on the icon of the window as pointed out in the screenshot on the address bar and the Excel Sheet will open on a new tab..
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If you look closely at the address bar on the Safari browser, you will see that there is a message "Pop-up Window Blocked". So the reason for this error is that Office.com is trying to open the Spreadsheet on a new tab but it is blocked.
The fix is quite simple, just click on the icon of the window as pointed out in the screenshot on the address bar and the Excel Sheet will open on a new tab..
Provide Feedback For This Article
We take your feedback seriously and use it to improve our content. Thank you for helping us serve you better!
😊 Thanks for your time, your feedback has been registered!
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