If for some reason you are having issues with the Microsoft Teams application on your Mac, then you may be asked by the admin to clean the cache and check.
Below are a few easy and safe steps you can try on your Mac to clear Teams cache,
- Make sure Teams is not running, if it is, right-click on the Teams icon on the dock and select Quit, or on the Microsoft Teams Menu select Quit.
Quit Teams using Dock 
Quit Teams using Menu - Press Command + Spacebar (or F4 if on Macbook) to open Spotlight search and type Terminal and open. You can also open it by going to Finder and /Applications/Utilities -> Terminal
- Now copy and paste the below command and press enter.
rm -r ~/Library/Application\ Support/Microsoft/Teams
- Open the Teams app now! The cache has been cleared!
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