The authenticated user is not authorized to access this resource - Stream/SharePoint/Teams/OneNote


Scenario - You share a Microsoft Stream video (could also be a meeting recording from Microsoft Teams) via direct link, SharePoint, Teams Channel, OneNote, Yammer. But the user receives message "Microsoft Stream - The authenticated user is not authorized to access this resource." even though they can access the SharePoint site or Teams Channel successfully.

Microsoft Stream - authorization error.PNG
Microsoft Stream - authorization error

The error indicates that the user is authenticated but not authorized to access the resource. This means,

The user has a valid Office/Microsoft 365 account and has necessary license to access Microsoft Stream, but does not have required permissions to access the Stream video/channel.


⛏️ How to troubleshoot and fix

The problem is with MS Stream video permissions. The video may be embedded into SharePoint Online page, Teams Channel, Yammer, OneNote. Do not get confused, the problem is with access to the video and not where it is embedded.
  • Verify the user have required MS Stream license.
  • The video may be private, make sure the user is given access. Request the video owner or Admin to help you.
  • If not confidential, make the video open to everyone by checking 'Allow everyone in your company to view this video' from the update video details section.
  • Sometimes the video is part of private channel, grant permissions to the channel itself, or to individual video.
  • Ensure the user is using correct O365 organizational account to access.
Note that Microsoft Stream videos cannot be extended to external users at this point. Microsoft has a plan to add this feature late 2020.


⚡️ Update

You can now use OneDrive for Business and SharePoint for storing meeting recordings. Work with your Microsoft 365 Tenant Admin to configure this. By Q1 2021, all Teams meeting recordings will be stored to SharePoint/OneDrive. This will make it possible to share recordings with external participants.
Read more here https://docs.microsoft.com/en-us/microsoftteams/tmr-meeting-recording-change

Hasgtags: #Microsoft #Stream #Teams #OneNote #OneDrive #MicrosoftTeams #Yammer #SharePoint #Error

Comments:

  • I am looking for help on this error, any suggestions? - TF400813: The user '' is not authorized to access this resource.
    anon 04 Dec 2020 16:25:33 GMT
  • Please contact your Module Convenor. They can ensure that you have permission to view the video, and can contact DTS in case of any issues.
    anon 13 Nov 2020 21:12:09 GMT
  • One of my organizational VIP user is facing this for just 1 video which from a company wide channel, all other videos work fine. I asked him to clear cookies and re-authenticate, but nothing helps. He has a valid MS Stream license. Microsoft support is troubleshooting but cannot get much time as user is very busy person. I have downloaded and shared the direct video for now.
    anon 03 Nov 2020 12:34:22 GMT
  • the solution is did not work.
    anon 27 Oct 2020 11:34:20 GMT
  • I checked 'Allow everyone in your company to view this video' from permissions for the video, but few users still face this error. Any suggestions?
    anon 22 Oct 2020 08:11:51 GMT
  • How can I download Teams meeting recording from Microsoft Stream? I was part of the meeting, can view the video recording, but cannot download.
    anon 20 Oct 2020 22:58:25 GMT
  • Yes, you can now start saving the meeting recordings to SharePoint or OneDrive. Talk to your tenant admin.
    anonymous 03 Oct 2020 13:10:59 GMT
  • Wait until next year Q1 2020, Microsoft will allow storing Teams meeting recordings in SharePoint and OneDrive. This will allow access to external users and guests, may be even public access possibility in future like Youtube.
    anon 22 Sep 2020 14:23:09 GMT
  • Issue auto resolved in my case after sometime
    anon 19 Sep 2020 11:44:12 GMT
  • None of my Teams meeting attendees can access the video, all face this error.
    anon 13 Sep 2020 09:58:25 GMT
  • Ah, Get it now! My vendor kep bugging Me she cannot access the meeting recording. Now I understand the external user will never be able to access with their own organizational M365 account
    anon 27 Aug 2020 22:13:09 GMT
  • You need a Microsoft Stream license for accessing the recording. Usually that is part of Office 365 plan subscription, but still ask the Tenant Admin to allocate license.
    anon 12 Aug 2020 22:16:12 GMT
  • Further comments disabled!



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