'Edit Document' Requires a Windows Sharepoint Services-compatible application and Microsoft Internet Explorer 6.0 or higher

SharePoint works best with Internet Explorer, but we have seen compatibility issues with different IE versions as well.

Though SharePoint goes well with Mozilla Firefox, Google Chrome, Safari, and other browsers too, there is some functionality that works best with IE and there are few which work only with IE.

Problem - Editing Office documents within SharePoint

You may come across a problem while editing SharePoint documents when you click the ECB Menu option "Edit in Microsoft Office/Excel". This action will display a message as below -

'Edit Document' requires a Windows SharePoint Services-compatible application and Microsoft Internet Explorer 6.0 or greater.


Use a 32-bit IE version, this will not work with 64-bit IE versions.

Even if you have 64-bit IE installed, you can access the 32-bit version from here - C:\Program Files (x86)\Internet Explorer\iexplore.exe


Microsoft uses ActiveX controls for some SharePoint functionality and they work with only 32-Bit versions of Internet Explorer browser.

Other browsers like Chrome, Firefox do not support ActiveX and hence this functionality will not work with these browsers.

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