Something went wrong
Your computer's Trusted Platform Module has malfunctioned.
If this error persists, contact your system administrator with the error code 80090030.
More information: https://www.microsoft.com/wamerrors
Additional problem information
Error code: 80090030
Correlation ID: xxxxx-xxxx-xxxx-xxxxxxxxxxx
Timestamp: 2022-10-27T11:21:24Z
Server message: The device that is required by this cryptographic provider is not ready for use.
Fix for 80090030
Solution 1:Try to turn off TAM - https://learn.microsoft.com/en-us/previous-versions/windows/it-pro/windows-vista/cc749022(v=ws.10)#turn-off-the-tpm
Solution 2:
Disable ADAL for Outlook - Close Outlook and open Regedit by using the Run dialog and look for,
HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Common\Identity
Chnage the value for REG_DWORD to 0, if you cannot find REG_DWORD create one.
Solution 3: Reconnect to your Office 365 Work/Business Account:
Try logging out and reconnecting to the Office 365 account.
Solution 4: Check of pending Security Updates
Go to Settings -> Update & Security -> Windows Update and check for updates.
Facing issues? Have Questions? Post them here! I am happy to answer!
Author Info:
Rakesh (He/Him) has over 14+ years of experience in Web and Application development. He is the author of insightful How-To articles for Code2care.
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You can also reach out to him via e-mail: rakesh@code2care.org
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