Fix Error Code: 80090030 in Microsoft Outlook/Teams


Microsoft 80090030 Error code
Error Message Text:
Something went wrong

Your computer's Trusted Platform Module has malfunctioned. 
If this error persists, contact your system administrator with the error code 80090030.

More information: https://www.microsoft.com/wamerrors

Additional problem information
Error code: 80090030
Correlation ID: xxxxx-xxxx-xxxx-xxxxxxxxxxx
Timestamp: 2022-10-27T11:21:24Z
Server message: The device that is required by this cryptographic provider is not ready for use.

Fix for 80090030

Solution 1:

Try to turn off TAM - https://learn.microsoft.com/en-us/previous-versions/windows/it-pro/windows-vista/cc749022(v=ws.10)#turn-off-the-tpm


Solution 2:

Disable ADAL for Outlook - Close Outlook and open Regedit by using the Run dialog and look for,

HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Common\Identity

Chnage the value for REG_DWORD to 0, if you cannot find REG_DWORD create one.


Solution 3: Reconnect to your Office 365 Work/Business Account:

Try logging out and reconnecting to the Office 365 account.


Solution 4: Check of pending Security Updates

Go to Settings -> Update & Security -> Windows Update and check for updates.

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