GoDaddy™ | Security
Access Denied - GoDaddy Website Firewall
If you are the site owner (or you manage this site), please whitelist your IP or if you think this block is an error please open a support ticket and make sure to include the block details (displayed in the box below), so we can assist you in troubleshooting the issue.
Block details:
Your IP: xx.xx.xx.xx
URL: code2care.org/admin/dashboard.php
Your Browser: Mozilla/5.0 (Macintosh; Intel Mac OS X 10 _15 _ 7) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/16.2
Safari/605.1.15 X-Middleton/1
Block ID: IPB17
Block reason: Your request was not allowed due to IP blocking (not whitelisted).
Time: 2023-03-06 08:10:19
Server ID: 15037
If you get the above error message when you try to access a webpage, the reason is this particular URL is,
- The particular URL has restricted access to certain IPs. The host would do this for pages/modules that they do not want external users to have access to.
- The website/module is not available in your region (restrictions by country/city)
- The IP has been blocked due to suspicious activity - eg. Request rate limit exceeded, or DDoS attempts, etc.
Fix:
- If you are an end-user experiencing this issue, you may want to consider contacting the website's support team to inquire about the problem and seek assistance.
- If you own this website and are receiving the 'Access Denied - GoDaddy Website Firewall' error message, it may be possible that you are attempting to access a restricted URL from a different IP address, or your IP is not a static one. In such cases, you can try whitelisting the IP address in your website's Firewall settings to allow access from that particular IP address.
- Log in to your GoDaddy account.
- Go to Product - Secuirty & Firewall
- Go to Access Control
- Now click on "Allow IP Addresses"
- Add the IP address to whitelist.
- As a website owner, if you want to remove an IP address from a blocked list,
- Log in to your GoDaddy account.
- Go to Product - Secuirty & Firewall
- Go to Access Control
- Now click on "Block IP Addresses"
- Remove the IP from the blocked list.
Facing issues? Have Questions? Post them here! I am happy to answer!
Rakesh (He/Him) has over 14+ years of experience in Web and Application development. He is the author of insightful How-To articles for Code2care.
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You can also reach out to him via e-mail: rakesh@code2care.org
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