Microsoft Teams: Delay in sending and receiving messages - TM495986


Teams outage sending and receiving messages

If you are facing issues where either your messages are not getting sent or received in Microsoft Teams chat or channels today. Well, there is an outage today.

"We're investigating an issue where some users may experience a delay in sending and receiving messages in Microsoft Teams. We're analyzing diagnostic data to isolate the root cause. Please look for TM495986 in the admin center for more details and further updates on the issue"

— Microsoft 365 Status (@MSFT365Status) January 10, 2023

As per TM495986, the root cause has been identified as a backend database issue that was causing delays with sending and receiving messages. The impact is to specific users who are served via the affected infrastructure.

Update: TM495986 has been remediated
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